Got questions? We’ve got you covered.

Whether you're curious, confused, or just double-checking—we’ve rounded up some answers you might be looking for.

We’re big fans of clear communication—it’s kind of our whole thing. But even the best communicators have questions (trust us, we get it). Here are some of the most common ones we get about Shield & Sanity, what we do, and how it all works behind the scenes.

About Shield & Sanity

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What is Shield & Sanity?

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Who is this service for?

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How is this different from therapy or legal advice?

🗃️ Using our FREE Toolkits and Documents

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Can I store my documents on the Shield & Sanity dashboard?

🤖 How the AI Assistant Works

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What does the Conversation Assistant do?

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Can I trust the AI to reflect my custody order?

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How can I be sure that the AI will not escalate conflict?

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Can the AI help me gather evidence?

💰 Plans, Pricing & Setup

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Why is there a setup fee?

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Can I cancel at any time?

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Do I need to be tech-savvy to use this?

🔐 Privacy & Security

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Do you store my messages or responses?

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Is this safe to use in a legal case?

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Who can access my AI assistants?

💝 Strategy & Emotional Support

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Does this replace therapy or coaching?

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Can the system help me understand patterns of abuse or manipulation?

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Can I get one-on-one help too?

📧 Have more questions? Ask us by emailing GetShielded@ShieldAndSanity.com 📨